SocialSphere AI
The Unified Control Center for Multi-Platform Viral Marketing
A global marketing agency was spending hours each week manually scheduling content and analysing performance across six platforms with no unified view.
Delivered a multi-tenant SaaS platform that uses OpenAI to predict trending topics, auto-draft content, and schedule posts across all major networks.
Our Process
Interviewed 12 account managers to understand scheduling pain points, then mapped the full content workflow from ideation to analytics.
Designed a tenant-isolated data model in MongoDB backed by Redis for session and queue management, ensuring zero data bleed between clients.
Integrated OpenAI APIs with a fine-tuning layer for brand voice, enabling the platform to draft on-brand captions and predict optimal post timing.
Built OAuth flows and rate-limit-resilient queues for seven major platforms, with automatic retry and error surfacing in the campaign UI.
Launched with 3 beta agency accounts, absorbed real-world load, patched edge cases in the scheduler, then opened to the full client base.
